Terms of service

Last updated: July 25, 2026

These Terms of Service (“Terms”) govern wayfairusa.com and purchases from AVERLANE COMMERCE INC, doing business as WayfairUSA (“WayfairUSA,” “we,” “us,” or “our”). By using the site or placing an order, you agree to these Terms.

Products, Prices, and Orders

We make reasonable efforts to describe and display products accurately, but colors, appearance, and measurements may reasonably vary. Prices, discounts, shipping charges, and taxes shown at checkout apply to the order. Your order is an offer to purchase; acceptance occurs when we send a shipping confirmation or fulfill the order.

Payment, Fraud Review, and Cancellation

You authorize us and our payment providers to charge the total shown before order submission. We may use payment and fraud-prevention providers to verify identity, device, address, and order information and may request reasonable verification before fulfillment. We may reject or cancel an order for legitimate reasons such as unavailable inventory, suspected fraud, payment failure, an address we cannot serve, legal restrictions, or an obvious error.

Shipping, Returns, and Problems

Shipping eligibility, charges, processing, estimates, tracking, damage, loss, returns, exchanges, cancellations, missing packages, and refunds are governed by our Shipping Policy and Refund and Return Policy. Nothing in these Terms limits a non-waivable consumer right. Contact hello@wayfairusa.com promptly so we can investigate and offer the appropriate remedy.

Reviews and Acceptable Use

Content you submit must be yours to share and must not be unlawful, deceptive, infringing, abusive, or harmful. You grant us a non-exclusive, worldwide, royalty-free license to use and display it for operating and promoting WayfairUSA, subject to applicable privacy law; you retain ownership.

Intellectual Property, Privacy, and Disputes

The site, branding, text, graphics, photographs, and layout are owned by or licensed to us and protected by law. Our handling of personal information is described in our Privacy Policy. Washington law governs these Terms without depriving you of mandatory protections in your state of residence.

Contact

AVERLANE COMMERCE INC, doing business as WayfairUSA
100 N Howard St Ste R, Spokane, WA 99201, United States
Email: hello@wayfairusa.com
Phone and WhatsApp: +1 816-553-5022