Privacy policy
Last updated: July 16, 2026
This Privacy Policy explains how AVERLANE COMMERCE INC, doing business as MONDSUB (“MONDSUB,” “we,” “us,” or “our”), handles personal information when you visit mondsubs.com, place an order, contact us, or use our services.
1. Information We Collect
- Contact and account data: name, email, phone, credentials, and billing and shipping addresses.
- Order data: products viewed or purchased, order value, discounts, returns, refunds, messages, and delivery records.
- Payment data: payment method, transaction identifiers, status, and limited card details from payment providers. We do not receive the full card number when a third party processes it.
- Device and usage data: IP address, browser, device identifiers, cookies, pages viewed, referring source, approximate location, and ad interactions.
- Support and verification data: messages, reviews, photographs, fraud signals, address checks, and information used to resolve an order, delivery, return, refund, or payment dispute.
2. Sources and Uses
We collect information from you, your device, Shopify, and providers such as payment processors, carriers, analytics and advertising services, fraud-prevention vendors, and support tools.
We use it to operate the store; process and deliver orders; provide support; manage returns and refunds; communicate; personalize and measure the site; conduct marketing; prevent fraud; investigate delivery and payment disputes; comply with law; and protect customers, MONDSUB, and others. Depending on the activity and applicable law, processing may be based on consent, contract, legal obligation, or legitimate interests.
3. Disclosures
We may disclose information to Shopify; payment processors; carriers and fulfillment partners; hosting, analytics, advertising, communications, fraud-prevention, and support vendors; professional advisers; authorities where lawfully required; and parties to a legitimate business transaction. We disclose information reasonably needed for the service, legal purpose, or your direction.
4. Shopify
Shopify hosts our store and processes information to provide the commerce platform and for certain purposes of its own. See Shopify’s Consumer Privacy Policy.
5. Cookies and Advertising
We and our providers may use cookies, pixels, local storage, and similar technology to operate the site, remember preferences, understand use, prevent fraud, measure campaigns, and show or evaluate advertising. Manage these technologies through browser controls and, where available, our cookie or privacy-choice controls. Blocking them may affect site functions.
We do not knowingly sell personal information for money. Some advertising disclosures may be considered a “sale,” “sharing,” or targeted advertising under certain US state laws. Where those laws apply, you may opt out through any “Your privacy choices” control shown on our site or by contacting us. Where legally required and technically detectable, we treat a recognized opt-out signal such as Global Privacy Control as a request for that browser or device.
6. Marketing
Use the unsubscribe link to stop promotional email. Reply STOP to promotional texts where that option is provided. We may still send non-promotional order, account, security, or legal messages.
7. Retention and Security
We retain information as reasonably needed to provide services, maintain transaction and delivery evidence, resolve disputes, prevent fraud, meet tax and accounting duties, and comply with law. Periods vary by record and legal requirement. We delete or de-identify information when no longer reasonably needed unless retention is permitted or required.
We use reasonable administrative, technical, and organizational safeguards. No transmission or storage system is completely secure. Use a unique password and notify us of suspected unauthorized activity.
8. Your Privacy Rights
Depending on your location and subject to legal exceptions, you may request access, correction, deletion, or portability; information about collection and disclosure; opt out of sale, sharing, or targeted advertising; limit certain uses of sensitive information; withdraw consent; or appeal a decision.
Email hello@mondsubs.com with the right requested and enough information to locate your records. We will verify the request proportionately and respond within the time required by law. Authorized agents may act where permitted, subject to proof of authority and identity. We will not unlawfully discriminate against you for exercising a privacy right.
9. Children
Our services are not directed to children under 13, and we do not knowingly collect their information. Contact us if you believe a child provided information. We do not knowingly sell or share personal information of consumers under 16 as defined by applicable law.
10. International Processing and Links
Providers may process information in the United States and other countries with different privacy laws. Where required, we use recognized transfer safeguards. Third-party links are governed by their own policies, which you should review.
11. Changes
We may update this policy for changes in practices, technology, or law. We will post the revised date and give additional notice when required.
12. Contact
AVERLANE COMMERCE INC, doing business as MONDSUB
100 N Howard St Ste R, Spokane, WA 99201, United States
Email: hello@mondsubs.com
Phone and WhatsApp: +1 816-553-5022
