Refund Policy

Refund Policy

Refund Policy

We want you to feel confident trying MONDSUB. If something is wrong with your order, contact us within 7 days of delivery. If your item arrives damaged, incorrect, or missing, we will review it and make it right.

For eligible returns, items must be unopened, unused, and in original condition. Return requests should be submitted within 30 days of delivery. Once we receive and inspect the return, approved refunds are issued to the original payment method within 5 to 10 business days.

If you have questions before requesting a return, email hello@mondsubs.com or message us on WhatsApp. We are happy to help you find the fastest resolution.